About hygiene and cleanliness

Our Studios
Staff cleans the door handle at The Nate

The Nate has always put the hygiene and cleanliness of our building as a top priority.  Whilst we do not believe that we should panic we are taking the situation seriously and are being increasingly vigilant when it comes to enforcing the right hygiene standards throughout our property.  In order to keep our residents and our potential guests informed we have listed below our cleaning services routine.  If anyone has any questions please do not hesitate to get in touch with our customer service team at hello@livethenate.com.

Regular cleaning routine

Regular cleaning routine

Our experienced staff are well trained and able to provide professional cleaning services. Apart from the usual in-studio housekeeping services three times per week and linen change once per week, we also continue to have a daily cleaning routine throughout the whole building from the communal area, kitchen, lounge, rooftop, lobby, lift buttons and all door handles. We use 1:99 diluted household bleach to clean all surface areas. 

Cutlery, pots and cups are properly sanitized

Cutlery, pots and cups are properly sanitized

Our staff help to clean all the cutlery, pots and cups by putting them into the dishwashers three times a day. We also recommend every resident to wash and clean the used utensils and pots right after they cook in the kitchen and to use their own water bottles we provide.  

Disinfectant doormat

Disinfectant doormat

We know that dirt and bacteria can easily come into the building, usually from the bottom of people’s shoes as they walk in. To combat this we place a disinfectant doormat at the entrance which we regularly disinfect with 1:99 diluted household bleach. We also clean all the carpets and rugs in property regularly.

Air Purifier

Air Purifier 

At The Nate, we have installed air purifiers and de-humidifiers on each floor which help to circulate the air and keep it from being stagnant.

Plasmacluster Technology
Plasmacluster Ion Generating Unit produces high density of Plasmacluster ion, can inactivate 99.9% airborne viruses, bacteria and allergens. It can also suppress the growth of mold and remove odor.
Filter PM2.5 Particles Effectively
SHARP Air Purifier can filter ultrafine particles as PM2.5 including common viruses in Hong Kong.
High Performance of Filtering System
Strong air purifier performance with effective filtering system, effectively inactivates airborne allergens, viruses, bacteria, mold, PM2.5 and reduces odors including cigarette smoke, garbage odor, pet odor and formaldehyde.
Allergy UK Seal of Approval
Plasmacluster Air Purifiers are certified from the British Allergy Foundation, which remove allergens from the environment of the allergy.
We have placed hand sanitizer around the building for our residents and guests’ use in the communal area.

Hand sanitizer

Hand washing is an important measure in reducing the spread of disease and infections. We have placed hand sanitizer around the building for our residents and guests’ use in the communal area.

Monitor staff body temperature

We monitor all staff’s body temperature as an aid for early detection and segregation of persons with fever and respiratory symptoms.
We monitor all staff’s body temperature as an aid for early detection and segregation of persons with fever and respiratory symptoms.

Monitor staff body temperature

We monitor all staff’s body temperature as an aid for early detection and segregation of persons with fever and respiratory symptoms.
We have installed air purifiers and de-humidifiers on each floor which help to circulate the air and keep it from being stagnant.

Air Purifier & De-Humidifiers

At The Nate, we have installed air purifiers and de-humidifiers on each floor which help to circulate the air and keep it from being stagnant.